Stretham based specialist transport and logistics provider and Palletline member Masters Logistical has boasted an impressive uptake in garden furniture and gardening supply deliveries as customers sought to take advantage of the warmer weather during the summer months.
The company, which is part of the Knowles Transport group, offers a variety of B2C and B2B services including warehousing and fulfilment along with palletised distribution.
The summer season is one of the busiest times of year for Masters, only rivalled by the Christmas period. The significant uptake of delivery services for gardening and leisure equipment saw Masters focusing on providing the best possible service to its customers.
“We understand the urgent nature of delivering seasonal supplies to our customers, so always aim to provide excellent customer service and deliver promptly,” says Mark Stoodley, Managing Director of Masters Logistical.
Patio furniture, outdoor wood burners, compost, soil and turf all require more specialist delivery provisions to ensure it arrives in pristine condition. Due to the high volumes, Masters dedicated a vast proportion of its fleet of vehicles and drivers to ensuring deliveries run as smoothly as possible.
“Customers expect their seasonal goods to be with them as soon as possible, so they can enjoy them during the summer months.
“We therefore aim to deliver on our promises. To us quality of service and reputation is everything. If we hit a problem during one of our deliveries, we do everything we can to find a way around it. We have always thrived on customer satisfaction and pride ourselves on building strong partnerships with our customers. “
